![]() * 38 Connection to the destination host requested is refused * * 37 The destination host requested is unreachable * * 36 The destination network requested is inaccessible * * 35 The socks 5 server refuses to redirect to the required destination * * 34 The socks 5 command requested is not supported * * 33 The clients connect request is bad * * 31 The SDK context supplied is not valid for the function called * * 30 The buffer supplied is not big enough for all the data * * 29 The socks 5 handshake broke down in an unspecified manner * * 28 The socket given to a function is not of the right type (SChannel specific) * ![]() * 27 Unable to find the specified identity cert * * 26 Unable to open the specified keystore * ![]() * 25 Do socks 5 server side redirection before completing handshake (SChannel specific) * * 24 Send the given buffer, and terminate the communication (SChannel specific) * * 23 We do not support the given address type * * 22 The server response to socks connect request is bad * * 21 The server response to socks hello is bad * * 20 The data received is not a complete packet * * 19 Your SSL packet is out of sequence * * 18 Your SSL packet has been modified illegally * * 17 The buffer read isn't a valid socks 5 packet * * 16 The buffer read isn't a valid SSL packet * * 15 The context has expired or isn't properly initialized * * 14 Can't work to the cipher strength required * * 13 The SSL package isn't there (SChannel specific) * * 12 You do not have permission to access the specified certificate * * 11 Your certificate isn't in a format readable by the provider * * 9 There is no memory left for the application to use * * 8 Initialization (of whatever was being initialized, library) failed * * 7 A required library has no entry point? * * 3 An error occurred that cannot be further defined * Refer to the Disclaimer for more information. This information is provided “as is” and is not meant to be an official rendering of the SSL error code definitions. Note: This list contains general information and might not fully explain the reason for your error. If you are experiencing this issue and you are not a System Administrator, contact your organization’s Help Desk for assistance and refer them to this article. Important! This article is intended for use by System Administrators. To assist with troubleshooting, Citrix Technical Support has compiled a list of generic SSL error codes that the Citrix client might present the user or write in the Event log when an error occurs. CRT extension for the client to properly identify the certificate.This article provides information on Citrix Client SSL Error Codes. Note: You might need to rename the certificate to a. The default File Format should be Certificate (.cer). This error message suggests that the Mac client device does not have the required root certificate/intermediate certificate to establish trust with the certificate authority who issued the Secure Gateway/NetScaler Gateway server certificate.Ĭomplete the following steps to resolve this issue:įor Big Sur, please refer to Add certificates to a keychain using Keychain Access on macOS Big Surįor Catalina, please refer to Add certificates to a keychain using Keychain Access on macOS Catalina If this does not resolve the issue then proceed to the next section.įor information on Receiver feature updates refer to - Citrix Receiver Feature Matrix. Refer to CTX200114 - Citrix Receiver Support for SHA-2 to view the Receiver versions which supports SHA-2 certificates. If you are using SHA2 certificates then the older version of Receiver does not support these certificate.Upgrade to the latest version of Receiver to verify if this resolves the issue. ![]()
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